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Trustmark

When a consumer uses a Trustmark Registered Business, they know they are engaging an organisation that has been thoroughly vetted to meet required standards, and has made a considerable commitment to good customer service, technical competence and trading practices. As a Trustmark member, there are certain requirements that we must uphold, down to the information provided on our website. 

Trustmark No - 1812121

OUR SCHEME PROVIDER - 

TRADES WE'RE TRUSTMARK REGISTERED FOR -

Insulation (Cavity/Internal/External) ✔️

Electric Storage Heaters ✔️

Gas Fired Condensing Boilers ✔️

Heating & Hot Water Controls ✔️

Loft Insulation ✔️

Room in Roof Insulation ✔️

Underfloor Insulation ✔️

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Alternative Dispute Resolution -

In the event that a customer or business isn't satisfied with the quality of our services and wishes to take matters further, our dedicated third party will first oversee mediation. In the event that mediation cannot resolve the matter or the individual wants to take it further, we will undertake Alternative Dispute Resolution. NE Mediation deals with this on our behalf. All of the details for our provider can be found at the link below:

 

https://www.nemediation.co.uk/